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CompuFirm

Your Global IT Solutions Firm

Monday, 06 Sep 2010

Call Centers

IT Services for Call Centers & Alarm Monitoring

Call Centers and alarm monitoring stations are a unique business that requires a robust and reliable network where downtime is simply not an option. CompuFirm Canada acts as an internal IT department to many call center and emergency response centers. With our strategic partners, internal certifications and industry partners along with our disaster prevention and recovery systems such as our remote data backup service, has allowed us to deliver the proven resources required by this unique industry time and time against for our call center clients.

CompuFirm Canada can offer response times as fast as 30 minutes to your network problems!

We are an authorized Plantronics partner saving call centers thousands of dollars on hardware a year! Along with our industry strategic partners such as Digium, Astrix and t3 Communications, CompuFirm deploys and maintains advanced, sophisticated phones systems with voice mail, work from home extensions, VOIP capabilities and much more for 55% cheaper than your typical 100 user phone system.

It does not matter if your operations are running on a T1, ISDN, Analog or PBX phone system, our network support tech's can support you no matter how you operator your call center.

With advanced IVR programming software, Digium and Astrix authorized reseller and proven call center deployment methods CompuFirm can support your call center from a printer jam to a downed T1 or ISDN line.

Call CompuFirm Canada today!